From hotels to airports to exchange rates to terminals, this was a year that defied business-travel expectations.
Who'd have guessed that more than 80 airlines would fold in 2008, many of them destroyed by the price of oil this spring and summer? Who'd have imagined that the airlines could cut domestic seat capacity by double digits this fall and still see chairs go empty and fares drop? And who'd have thought hotels, expecting record increases in room rates in 2008, would end the year discounting lustily and mulling huge declines in 2009?
But all this chaos does have the proverbial silver lining: You learn stuff. Here are five things I've learned this year.
External Source - For the complete article click here
Source - Washington Post
